Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, apply to your access to and use of arbortreeremovalboston.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they define your rights and obligations.
By visiting or using the Website, you agree to follow these Terms. If you do not accept them, you should not use the Website. We may update these Terms or limit access at any time, with or without notice. If you keep using the Website after changes are posted, that means you accept the revised Terms. The Website is meant for users in the United States and its territories. You confirm that you are legally able to enter into this agreement and that you meet these requirements.
Our Privacy Policy describes how personal information is collected and handled, and it is part of these Terms by reference. By using the Website, you acknowledge that you have reviewed and accepted the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology service that helps homeowners and consumers submit requests to independent providers of home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform home improvement or professional services ourselves.
- Review the quality, licensing, or legal compliance of Third-Party Providers.
- Confirm whether providers meet permitting or regulatory requirements.
- Endorse, employ, or supervise Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, a way to receive potential customer leads.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you permit us to use your information as explained in the Privacy Policy. You also agree that we and Third-Party Providers may contact you by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- The information you provide is truthful and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet all of the following:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other organization, you confirm that you have the authority to bind that organization.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. Any rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in illegal conduct.
- Scrape, hack, overload, or interfere with the Website.
- Gather user information for unwanted outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or alter Website content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as reviews, messages, or feedback. You keep ownership of that content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have permission to use it.
- The content does not violate any law or infringe the rights of others.
We may use any feedback you provide without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are offered for convenience only. We are not responsible for their content, policies, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, recommend, or guarantee any provider. Any pricing or quote information displayed is for reference only and is not binding. If you hire a provider, that agreement is made directly between you and the provider.
9. Premier Partners and Communications
By sending us your information, you authorize partner companies to reach you through automated methods, including phone or email. You do not need to give this consent in order to buy services. See Section 2 for instructions on how to opt out.
10. Disputes with Third Parties and Release
Any disagreement with a Third-Party Provider is strictly between you and that provider. You release us from claims tied to those disputes.
California residents waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
If you submit false contact details or a false address, you may face legal liability. You agree to protect and reimburse us and any affected providers for resulting losses or damages.
12. Proprietary Rights
All content on the Website, including trademarks, text, and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or stop the Website or your access to it at any time. Some provisions continue after termination, including disclaimers and arbitration terms.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not permit these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content you submit
- Interactions with providers
18. DMCA and Infringement Notices
Send copyright infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Your notice should include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may create liability.
19. Electronic Communications
You consent to receive communications electronically, including by email and Website postings. Those communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Any dispute must be resolved through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided on written submissions
- No class actions or jury trials are permitted
- The arbitrator’s decision is final and binding
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Any dispute that cannot be arbitrated must be filed in state or federal court in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, including natural disasters, war, and power outages.
24. California Notice
California consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim connected to the Website must be brought within one year unless the law requires a different deadline.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found unenforceable, the remaining provisions will stay in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a partnership, joint venture, or employment relationship.
Third parties do not receive rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
